Daily workflow
Know when someone reaches out.
Your team hears about each new consultation request by email, plus an optional text alert, so someone can respond while the visitor is still comparing options.
Stay on top of every lead.
Lead Management gathers the inquiries your med spa receives in DomePortal™, so your team can read each request, log follow-up, and see who is waiting to hear back.
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Lead sources
Bring your med spa’s leads together.
Requests from connected website forms and completed DomeChat™ conversations come in with whatever each visitor shared. Your front desk can log phone calls and referrals too, or import leads, so every inquiry is reviewed in one place.
See what each inquiry is about.
Read which treatment each person asked about and how they’d like a reply, so your team can choose the right next step.
Your team reviews each inquiry and decides next steps. Candidacy and treatment decisions stay with your providers.
Explore DomeChat™See where every lead stands.
Follow-up notes and each lead’s contact status stay together in DomePortal™, so whoever is at the front desk can see who has been contacted and what should happen next.
Setup
Lead management built around your med spa.
We connect your intake sources, give your front desk and managers access, and agree who gets email alerts, so new requests reach the people who answer them.
Connected intake
We configure each connected form and chat so inquiries arrive in Lead Manager in the same clear layout, ready for your front desk.
Team access
We give access to whoever handles inquiries, such as your front desk, so everyone works from the same records.
Email alerts
We agree who gets new-inquiry emails, such as your patient coordinator or practice manager. Every submission is kept in your portal as well.
Website and lead management plans
Your front desk works through every website inquiry in your med spa’s DomePortal™.
FAQs
Questions about Lead Manager.
Where inquiries come from, who is alerted, and team access in DomePortal™.
Supported website forms and completed DomeChat™ lead submissions both save what the visitor submitted to Lead Manager. Your team can also add a lead by hand, such as a phone or walk-in inquiry, or import a CSV.
Someone who clicks an ad for a treatment can still use your connected website forms. Lead forms inside ad platforms and other third-party connections are not included automatically; we confirm any further capture needs during scoping. MedspaDome™’s Paid Ads management service remains planned.
The recipients configured for your med spa, such as a practice manager, get each notification with the submitted lead details and a link to Lead Manager. If the visitor gave a valid email address, you can reply straight from your inbox.
We confirm recipients during setup. Portal access and email notifications are separate settings: adding a team member does not automatically subscribe them to alerts.
Yes. Your med spa gets its own DomePortal™, where anyone on your team with access can open shared lead records in Lead Manager, add notes, change contact status, and archive or restore records. Owners and admins decide who has access.
After calling or emailing a lead back, your team updates the record. Lead Manager does not automatically detect those external conversations.
In the DomeBook™ section of your DomePortal™, when DomeBook™ is included and configured for your med spa. Each consultation is listed there with the guest’s details and booking answers.
Lead Manager holds inquiries; DomeBook™ holds booked consultations. They share your workspace, but bookings are not automatically merged into the lead inbox.
Explore DomeBook™No. MedspaDome™ is designed around your digital presence and the journey of prospective patients. It is not a replacement for your booking, EMR, charting, point-of-sale, or membership billing software.
You can keep those tools. Any proposed connection to them must be checked for supported functionality and agreed scope; no specific integration is assumed.
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