Accessibility

1. Our approach

We want people with disabilities to be able to learn about MedSpaDome and contact our team. Accessibility is part of the design of this website, including its content, navigation, and forms.

We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a design reference. Naming that target does not mean every page or interaction meets every requirement.

• About WCAG and accessibility standards

2. What this statement covers

This statement concerns the MedSpaDome marketing website. The authenticated DomePortal™ workspace, separately hosted scheduling experiences, and websites operated by client med spas require their own assessments. This statement is not a certification of those services.

Connected booking, chat, and third-party features are part of a visitor’s experience when enabled and need to be included in the relevant website review.

3. Design considerations

Our design approach includes:

• Organizing content with headings, readable text, and descriptive links.
• Using labeled controls, native HTML where practical, and visible keyboard focus.
• Allowing layouts and text to adapt to smaller screens and zoom.
• Providing reduced-motion handling for supported animations and keeping essential information available without waiting for an animation.

4. Current status and limitations

A full accessibility audit has not yet been completed, and we have not established verified WCAG conformance. Keyboard navigation, screen-reader use, zoom and reflow, contrast, and complete booking and chat journeys still need a coordinated manual review.

Some homepage and platform illustrations repeat automatically without a visible pause control. Reduced-motion handling exists, but does not replace a pause control for everyone who may need one. These animations need further review.

If an animation, form, calendar, or other control prevents you from using the site, you can contact us directly by email. Let us know the information or assistance you need; you do not have to complete the affected form to report the issue.

5. Report a barrier or request assistance

Please email the contact below. A short explanation is enough. If you can, include:

• The page address and what you were trying to do.
• What prevented you from completing the task.
• The help or alternative format that would be useful.
• Your browser, device, or assistive technology, if you are comfortable sharing it.

6. Keeping this statement accurate

The date above records the statement revision, not an audit date. The statement should be updated as accessibility reviews are completed, barriers are identified or addressed, and the website changes.

We have not published a guaranteed response or remediation timeline. This does not limit obligations or rights under applicable law.